Contact Us
Have questions? We're here to help.
The quickest way is your dashboard: "My matrimonial contract" lets you renounce during the seven-day period, send a withdrawal request, or request termination for a legitimate reason — each request is recorded with its date. You can also write to us by email, or by registered letter with acknowledgement of receipt to: SELVARATNAM Kandeepan, A25 - 4 Rue Gisèle Halimi , 95140 Garges-lès-Gonesse , France.
My matrimonial contract →- Write to us through the contact form or by email, with your account email and, for a purchase, the order reference.
- We look into your complaint and reply to try to resolve it.
- If the dispute is not resolved and is eligible, you may refer it free of charge to the consumer mediator:
Centre de la Médiation de la Consommation de Conciliateurs de justice (CM2C)
49 rue de Ponthieu
75008 Paris
France
Call Us: 01 89 47 00 14
https://www.cm2c.net/
Mediation is free for the consumer. The mediator is independent: it is not part of Matrimony.fr and Matrimony.fr does not control its decisions. The request must be made within one year of your written complaint to us. Terms of Sale (CGV)